One omnichannel suite, endless possibilities

With the NextChapter multi-suite, you no longer need to connect different systems or rely on dozens of separate apps. All the essential components for modern omnichannel commerce are integrated by default and work together in real time from a single central environment. This reduces complexity, lowers costs, and enables a more efficient way of working.

  • Everything you need for omnichannel commerce, from an online store and PIM to OMS, CMS, Marketplace Gateway, and integrations.

  • Built for omnichannel commerce, with native support for real-time inventory, multiple inventory locations, stores, online stores, marketplaces, Ship from Store, Click & Collect, and centralized order allocation

  • With more than 800 features and integrations, the suite easily integrates with your existing IT infrastructure.

The multiˣ suite consists of

  • Webshops & CMS

    Develop fast, high-converting B2C and B2B online stores and manage all content centrally from a single integrated CMS.

  • PIM (Product Information Management)

    Manage product information centrally and publish consistent, complete product data to all your sales channels.

  • OMS (Order Management System)

    Automate order processing, manage inventory across multiple locations, and optimize fulfillment with real-time visibility.

  • Marketplace Gateway

    Sell on more than 1,000 marketplaces from a single, centralized platform and reach millions of consumers across Europe.

  • Connector

    Easily integrate with ERP, POS, WMS, logistics, and other business systems via APIs and flexible integrations.

  • Insights

    Get real-time insights into revenue, orders, performance, and more with dashboards and reports that help you make better decisions faster.

Why choose a commerce suite?

Not every organization needs a complete commerce suite. For a simple online store, a standard e-commerce solution is often an excellent choice. But as soon as you have multiple sales channels, stores, complex inventory processes, or international ambitions, standalone systems and add-ons often reach their limits.

The NextChapter multiˣ suite was developed for organizations that want to manage their entire omnichannel commerce operation from a single, centralized platform.

NextChapter multiˣ suite comparison

One suite for every omnichannel strategy

The NextChapter multi-suite supports organizations that operate through multiple sales channels or want to evolve toward an advanced omnichannel strategy. Whether you sell through online stores, brick-and-mortar stores, marketplaces, B2B portals, or a combination of these, all processes are centrally managed from a single integrated commerce suite.

Multichannel Commerce
Reach your customers through one or more online stores, international marketplaces, B2B portals, and other digital sales channels. Product information, inventory, orders, and content are managed centrally, ensuring that every sales channel always has access to up-to-date and consistent data.

Omnichannel commerce
For retailers, brands, and enterprises that combine online and offline sales, the multi-suite offers native support for advanced omnichannel processes. These include real-time inventory across all locations, Ship from Store, Click & Collect, in-store returns, centralized order processing, omnichannel loyalty, and a consistent customer experience across all sales channels.

The extensive choice of directly deployable features offers DIDI fast and efficient implementation times 
Paul de Vries - DIDI
Download our newest whitepaper Replatforming Best of Suite or Best of Breed

Download the whitepaper

Are you facing the decision to modernize your commerce landscape? If so, one of the most important questions is: Should you opt for a specialized omnichannel commerce suite or a “best-of-breed” architecture with various specialized solutions?

In this white paper, we compare both strategies based on factors such as flexibility, scalability, integrations, management, costs, and future-proofing. You’ll discover which approach best aligns with your organization’s ambitions, processes, and complexity.

Download the white paper and make an informed choice for a replatforming strategy that’s ready for the future.

Experience the multiˣ suite in action

Discover how the online store(s), PIM, OMS, CMS, Marketplace Gateway, Insights, and the Connector come together to form a single, powerful omnichannel commerce suite. During a personalized demo, we’ll show you how the suite fits into your organization.